

The Audi connect key is always ready for use, even if the smartphone’s battery is not charged (depends on specific model), because the NFC chip draws the energy it needs from an electromagnetic field produced by its counterpart.
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The driver can activate it and give it to valet parking personnel, for instance, or passed on in the case of a breakdown. For situations in which the driver needs to share the Audi connect key for a short period of time, but the driver does not want to hand over the smartphone, an Audi connect key card in credit card format is available in the car. This solution makes the one-to-one relationship between a vehicle key and a vehicle obsolete, because one smartphone can store keys for multiple vehicles. The car recognizes the key owner when it is unlocked, and it loads a wide variety of settings from the user’s individual profile – ranging from seat position to air conditioning and navigation settings. with family members, friends or colleagues. In the future, customers will be able to share up to 15 keys over-the-air, e.g. This secure element is connected directly to the NFC antenna via the single wire protocol (SWP) – which is another security advantage, because the smartphone’s operating system is not involved in the communication between the car and the smartphone. To do this, the Audi connect key is saved in a secure memory and execution environment within the smartphone, either on the SIM card or directly in the device. The highly sensitive data of the digital key in the smartphone must be protected against read-out, duplication and manipulation. To start the engine, the phone is placed in the Audi phone box, which is also equipped with an NFC antenna. To unlock the car, the driver holds the smartphone near the handle of the driver’s door which contains an NFC antenna. This technology refers to a standard in which data is transmitted over short distances by radio signal. Communication between the vehicle and the smartphone is by near field communication (NFC). It is used to unlock and lock the car, and authorizes engine start-up.

Charge and trip statistics round out the offer.Īudi has digitalized the conventional vehicle key and transferred it to the user’s smartphone in the form of the Audi connect key.

They can also activate the charging process and climate control remotely – including at specific times with user-configured timers. With Audi e-tron models, owners can call up the charge status and electric range in the myAudi app.

The app can also be used to conveniently program the optional auxiliary heating function.
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The status report includes information about the opened/closed state of windows and unlocked/locked state of doors, remaining range, fuel level and oil level, which the customer can have displayed on his smartphone. Examples are locking and unlocking the car, checking where the car is parked and calling up the vehicle status. The second part of the packages comprises the remote services, which can be controlled via an app. The service partner can then contact the customer to schedule an appointment. The vehicle’s Audi service request function sends service-relevant data to the workshop specified by the customer in the myAudi portal two weeks prior to scheduled maintenance. This connects them to the Audi Service Center, and the location and relevant car status data are transmitted. The driver or front passenger can also trigger online roadside assistance manually by pushing a button in the roof module. Because the emergency call module has its own power source, it can establish a voice connection even if the car’s electrical system has failed. The driver or front passenger can also activate the emergency call manually using a switch in the roof module. If the accident victims are not responsive, an ambulance will be dispatched to the scene of the accident. A specially trained service employee will ask for additional details regarding the severity of the accident so that optimal assistance measures can be initiated without delay. It establishes a voice and data connection with the Emergency Call Center and supplies important data such as GPS coordinates, direction of travel and number of occupants. In the event of a serious accident, such as one that has activated the airbag, the car independently initiates an emergency call. The first cluster comprises emergency call, online roadside assistance and Audi service request. The services of Audi connect safety & service are organized into two parts.
